How do we find out if we want to work with you?
Having work done around your home can be intrusive, it is important you feel comfortable with the people working there. We will always meet you on site to discuss the work and this will give you a good indication if you are happy to go ahead with us or not. We can also provide other jobs for you to look at and clients to talk with.
Do you charge for this?
If you have been referred to me by a landscape designer and have design plans then my service is free of charge, however if you do not have a plan I will charge an hourly rate including travel time. This is to cover my expertise, knowledge and advice.
Do you provide a price?
Yes, we can give an indication of price range on site once we have discussed the work at hand, however we can only commit to a price once a quote has been provided. In some cases work will be done on an estimate or charge-up basis either due to the scope of the work or the size of the project.
Do you provide Quotes?
Yes, we will provide an estimate or quote depending on the job and if indications of price during the on site discussion are within your expectations.
Do you provide landscape plans?
No, we do not offer a design service, however we have a great group of landscape designers we work with that we can refer you to. If the work is small and not complex we can complete work without plans.
When do we pay for the work?
A 20% deposit is required on accepting the quote, payment claims are made during work being undertaken with a final payment claim made on completion of the project.
Can we make changes to a landscape plan?
Yes, plans can be changed at any time, please be advised that changing plans during work will cost extra and will be a variation to the original contract and charged with costs incurred i.e. charge on a charge-up basis not a quote. It is always better to finalise work before commencing.
Do your quotes include everything?
We include everything in our quote that is discussed on site and/or included in the landscape plan. However any changes will incur extra costs as will any unforeseen work such as unexpected ground conditions i.e. rocks
We have decided that Green With Envy Landscapes will complete our project. Can you commit to a start time?
Yes we commit to and meet start times agreed at time of accepting quotation, however due to the nature of the job timing is weather dependent but we will notify you of any changes, either earlier or later start times